 | The objective of the Arbitration System of Consumption is to solve on a purely obligatory and executory basis for both parts, the complaints or claims of the consumers and users, in relation to their legally recognized rights, all this without carrying damage to administrative and legal protection. But the Royal Decree which regulates it, indicates that could not be the subject of an arbitration of consumption: - the questions about which there is a closed and definitive court order;
- those in which the parts do not have the possibility of disposition;
- the Arbitration of Consumption will not be possible either with the questions in which must intervene the Tax Ministry.
- in the cases of intoxication, of wound, of died or if there are serious indices of offence.
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